Due to the custom and collectible nature of our products, all sales are final.

🛠️ We Stand By Our Products
If your saber isn’t working as expected, we’ve got your back. Most issues are covered under our 1-Year Limited Warranty.
Please start with a warranty claim so we can make it right.
If your item is found ineligible for warranty coverage, we may offer store credit on a case-by-case basis.

💥 Shipping Damage
If your order arrives visibly damaged in transit, contact us within 7 days of delivery. We’ll review the situation and may offer store credit toward a future purchase.

📬 How to Reach Us
Please contact us through our Contact Page or use the chat button in the bottom right corner to reach us via Instagram DM, Messenger, WhatsApp, email, or text. Be sure to include your order number or the convention where the saber was purchased (if applicable), along with clear photos of the issue.